Click here to confirm if your event has been cancelled/changed. The impossibility of attending an event or a mistake when purchasing your tickets are not valid reasons for refund. Alternatively, we can rebook you into the rescheduled date (if announced) and the timing fits with your plans. I haven't had my refund yet - what should I do? Info on how to use your Ticketmaster account to its full potential. In c… Ticketmaster said it would not offer refunds or exchanges for events that were going ahead on the date originally planned, and encouraged customers to resell their tickets using its site. I've heard the event has been cancelled/altered but Ticketmaster hasn't informed me yet. Check your emails, as we should have contacted you about this. Otherwise, please get in touch with our Customer Service team. WhatsApp chat is open Monday to Friday 10am - 5pm for fans with existing orders. The good news is we know it happens, so under our Fan Guarantee we’ll refund you within 24 hours of purchase, no questions asked, subject to terms and conditions. INTRODUCTION; 1.1 Ticketmaster is the trading name of the following two companies: (i) Ticketline Unlimited Company (a company registered in Ireland under company number 135876, with registered offices at 2nd Floor, College Park House, 20 Nassau Street, Dublin 2 D02 VY46), and (ii) Ticket Shop (N.I.) If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. Please allow up to 15 days after the refund has been processed to appear. Ticketmaster: All your entertainment needs under one virtual roof with tickets for theatre, concerts, sport, family events, clubs and more. Find Spain tour schedule, concert details, reviews and photos. Ticketmaster refund coronavirus: How to claim your money back for events cancelled due to the COVID-19 outbreak A host of summer events are set … Please visit our help page for information about refunds for events that were canceled or rescheduled due to Covid-19.. 2. We know the drill. If you still don't see the credit on your statement, please double check which card you used –we'll always refund the original card you booked with. At Ticketmaster, our vision is to connect people through the power of live events. Or if you prefer to chat, message us on WhatsApp! Other Events. Therefore we can’t guarantee the refund of your tickets. For your event’s refund or credit eligibility visit your account or learn more about options for canceled, rescheduled and postponed events. As a ticket distribution company we have neither participation nor responsibility in this decision. Simply follow the steps provided here. How do I get a refund for my booking if my event is cancelled? 13.5 In order to request your refund, send a written petition to: Ticketmaster Spain S.A.U., Barcelona (or any other address we convey to you). You buy a bunch of tickets, then you find out your friend forgot to tell you they couldnât go. Click here to confirm if your event has been cancelled/changed. Search at Ticketmaster.com, the number one source for concerts, sports, arts, theater, theatre, broadway shows, family event tickets on online. card after we've emailed you about the cancellation with a timescale. Itâs super annoying but it happens all the time! 2.1 Canceled Event. Fans should receive an email from Ticketmaster to initiate a full refund once it … Discover more about the Dollar General return policy. Can I have a refund or exchange on my tickets? All rights reserved. @BlakeSh63289409 For Ticketmaster refunds: 1 —log into Ticketmaster account 2 — clink the REFUND link under your Blake Shelton order If you have any issues after The above steps email: firstname.lastname@example.org After 24 hours though, Customer Service is your first port of call for all enquiries about the Ticketmaster refunds policy. What happens if my event is cancelled or rescheduled? We refund the face value plus the service charge for each ticket – you'll see a credit onto your card after we've emailed you about the cancellation with a timescale. I was expecting Ticketmaster to take a charge out for some reason, but I got the full refund. Just click here for more information! Buy your tickets at Ticketmaster. Please note: before buying tickets it's really important to double check all the event details and make sure you're 100% happy before going ahead, take a look at our purchase policy for more information. In the unlikely event a show cancels, we'll always give you your money back. Ticketmaster is one of the largest sellers of concert tickets in the Netherlands. The good news is we know it happens, so under our Fan Guarantee weâll refund you within 24 hours of purchase, no questions asked, subject to terms and conditions. If an event is cancelled altogether, we'll usually just refund your tickets automatically. I have just checked my credit card account online and it now says that the refund tranaction was 17th July and posted on 20th July. If I hadn't of checked the account though, I wouldn't have known it was done. When you buy a ticket at Ticketmaster, you need to know that they may or may not be eligible for a refund. Itâs incredibly rare, but weâll absolutely refund you. We can however make sure your request will be handled by the correct institution. Do you agree with Ticketmaster España’s 4-star rating? If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. See Event Dates and Information All you need to do is fill out this Ticketmaster Refunds form and we’ll have that sorted for … It’s super annoying but it happens all the time! The truth is that this depends on whether the event provider is a participant on the Ticketmaster Fan Guarantee. MALAGA, SPAIN - AUGUST 03: View of the crowd at Izal concert on August 03, 2019 in Malaga, Spain. Can you compensate me for my travel and hotel arrangements if my event is rescheduled or cancelled? We regret that we cannot exchange, refund or transfer tickets unless the event in question has been cancelled. Different sales channels are avalaible. After 24 hours of buying your tickets, theyâre no longer refundable. Cancellations and changes Check that you have made the purchase correctly. Buy Music tickets from the Official Ticketmaster website. I'm getting a refund but I don't have the same credit or debit card This is part of Ticketmaster's purchase policy which you agree to when purchasing tickets from Ticketmaster.co.uk. Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. Buy Spain tickets from the official Ticketmaster.com site. The definitive decision for a refund however lies with the organization of the event you bought tickets for. Click the 'Contact Us' link at the bottom of this page to send an email. 1. Evocative and emotionally gripping, the show delivers a lyrical story alive with lore and romance. Card Expired? Venue changes, date changes and information on refund of canceled events and news. We know the drill. I'm getting a refund but I … 1. We, refund the face value plus the service charge for each ticket. Any events that have been cancelled, or had a change in date or venue, you'll be able to find more details here. Check out what 1,070 people have written so far, and share your own experience. You should enclose your unused tickets and follow any other indications we have given you. From now on, Ticketmaster will refund service fees along with ticket prices if an event is canceled, consumers association Consumentenbond announced, RTL Nieuws reports. We'll refund your money if an event is cancelled. To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000. It can sometimes take a while for a refund to appear back onto your card, as once it's processed on our side there can be a few days in between before it's claimed by your bank. © 1999-2020 Ticketmaster. However, you can now sell the ticket you no longer need directly from your Ticketmaster account. My card has expired – how do I get my refund. Verify the purchase. Canceled or rescheduled events due to Covid-19. Contact Customer Service Help cancelled altogether, we'll usually just refund your tickets automatically. What makes these experiences so special is the pure joy we feel from being among a community of like-minded, dedicated fans, which is why we’d like to take a moment to offer our most sincere support to any of our fellow fans, friends and family who have been affected by this virus. Legal Guide TICKETMASTER PURCHASE POLICY. ... For your event’s refund or credit eligibility visit your account or learn more about options for canceled, rescheduled and postponed events. If you booked directly through Ticketmaster.co.uk, You can do this on Ticketmaster’s new Ticket Exchange – all you need is a Ticketmaster account to get started and we’ll do the rest. If an event is cancelled altogether, we'll usually just refund your tickets automatically. We have a fan guarantee for our customers, where we can offer a 24-hour cooling off period. Full of complexity and precise movement, Riverdance is a stage spectacular that dazzles with its stunningly coordinated feet in perpetual motion. We refund the face value plus the service charge for each ticket – you'll see a credit onto your card after we've emailed you about the cancellation with a timescale. Ticketmaster; Cancelled and Altered Events If you think there may have been a change to your event, this is the place to look. My Ticketmaster. All you need to do is fill out this Ticketmaster Refunds form and weâll have that sorted for you. My event's been rescheduled - do I need to return my Print-at-Home tickets to get a refund? Limited (a company registered in … Find and buy tickets for the latest concerts, sports events, theater shows, festivals and much more from the official Ticketmaster website. You buy a bunch of tickets, then you find out your friend forgot to tell you they couldn’t go. Ticketmaster has been criticised after making it seemingly impossible for fans to secure refunds to show that have been postponed due to the coronavirus pandemic. whois: Andy White WordPress Theme Developer London. Some rules do apply, but you can find out more information here.. In case he is, you can be sure that you can get a Ticketmaster refund within 3 days of the date that you purchase your ticket or up until 1 week before the event. Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. Ticketmaster has changed its refund policy amid the coronavirus pandemic, and will no longer offer refunds to customers whose events have been … Have more questions? We can’t offer any exchanges or refunds if you’re event is going ahead on the date originally planned - b ut how about selling your tickets to another fan for the price you paid?. 11.6 To claim a refund under clause, 11.2, 11.3, 11.4, please follow the instructions we provide to you or apply in writing to: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (or such other address as notified to you by us). ... Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. Looking for tickets for 'spain'?