This beach hotel is 0.6 mi (0.9 km) from Monterey Bay … At the Spindrift Inn… Hand sanitizer is available throughout the front and back of house. Explore the seaside town of Monterey. Thank you for your kind words and taking the time to post your review. Reconnect with nature in Monterey. Alternatively, you can cancel … Please refer to your reservation confirmation to verify your cancellation policy. In a resort destination like Monterey, many hotels do typically require one nights deposit at the time of booking. During uncertain times, travel plans can change. Avoid crowded areas and practice responsible social distancing. We arrived in the evening after a long drive. Our mission is to provide an environment committed to personal and attentive service and we love hearing that our guests felt this. It has been our position to charge a $25.00 cancellation fee rather than a full night's deposit, which we feel is fair given the limited oppurtunities. •    People Who Cannot Stay in Their Own Home because someone needs to self-isolate/quarantine there  The Monterey Bay Aquarium is 2 miles from Monterey Inn by the Bay. We look forward to welcoming you back soon.Warmest Regards,The Management of the Inns of Monterey. To slow the spread of COVID-19, Monterey County Health Officer implemented a Regional Stay at Home Order that allows guests to stay overnight for essential travel only. The bathroom was very spacious. Experience a whale watching tour on Monterey Bay. The smoke-free Candle Bay Inn has 24-hour front desk and a tour desk. Guests and hotel staff are required to wear face coverings in common areas and while checking-in at the front desk. We are delighted that our complimentary breakfast delivery was able to aid in the enjoyment of your view each morning. Extra attention given to cleaning and disinfecting high touch areas and surfaces such as doorknobs, elevator buttons, light switches, handles, phones, handrails, tables, chairs and tableware. All employees are required to face masks and gloves when interacting with and serving guests. Eating breakfast on our balcony overlooking the ocean to sound of the local seal colony was something I will never forget. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Additionally, hotels and lodging entities in a  These precautionary measures are in place to protect you against COVID-19 and its spread. I stayed here two nights in March and went for an ocean view room. We are committed to making each guests stay as effortless as possible by providing complimentary breakfast delivery to each guest’s room. When any California region is under a Regional Stay Home Order, no hotel or lodging entity in California can accept or honor out of state reservations for non-essential travel, unless the reservation is for at least  Hand sanitizers and alcohol-based disinfectants throughout the hotel and accessible by guests and employees. We believe that honest comments are vital to our continued improvement.Best Regards,Management of the Inns of Monterey. We take pride in delivering the highest standards in cleanliness and hygiene. Seaside charm and history. Parking at the hotel is free. Our team was thrilled that you enjoyed every aspect of your stay, especially our offered amenities. We were delighted to hear that every aspect of your trip was outstanding. A massage from the Spa at Casa Munras. A rocky coastline of beautiful beaches and coves. remain in effect until 6 a.m. on Monday, January 11, 2021. At the Monterey Bay Inn, you will experience the spirit of this captivating destination. Or get closer to the sun with a splash in our rooftop pool and hot tub. Monterey Bay Inn: Cancellation Policy - See 1,827 traveler reviews, 772 candid photos, and great deals for Monterey Bay Inn at Tripadvisor. If you cancel up to 7 days prior to check-in, you will receive your deposit back. We look forward to welcoming you back in the not so distant future!Warmest Regards,Management of the Inns of Monterey. Authentic local experiences are steps away. Guests are also required to wear face masks in the lobby, in public areas of the hotel and when checking in. No reusable materials are stored in guest rooms. Cancellations for the Monterey Peninsula Inn “must” be cancelled at least 7 (seven) days prior to your reservation date in order to avoid a cancellation charge equal to the total cost of the minimum nights stay … Free WiFi is available throughout the property. Seven Gables Inn was completed in 1886, one of a parade of large, showy mansions built along the oceanfront on the Monterey Peninsula, CA. I contacted them to see if they would waive the fee and there was no flexibility. So next time we will make sure to not have this room to have the best view. A flexible "stay home/stay healthy" schedule for our employees, encouraging those who may feel ill to remain at home. Cancellation Policy: Cancellation policies may vary depending on the rate or dates of your reservation. Flexible cancel policy applies. Professional sanitization will be administered as needed to maintain the highest levels of safety and cleanliness. Deposit … Nearby restaurants include Estéban at our sister property,  Casa Munras Garden Hotel & Spa or Lalla Oceanside Grill. Our ocean view rooms offer a truly spectacular view of sea life along the coast of Monterey Bay, along with views of San Carlos Beach, the Coast Guard Pier, and boat harbor. We may refund an appropriate amount if we are successful in re-booking the room. Hotels are considered an essential business and vital to the community. Travel is considered essential if you are: •    Essential Workers or Those Traveling to/from Essential Work such as First Responders, Healthcare Workers,  We have signs throughout the hotel reminding guests of proper social distancing and wearing face masks to ensure a safe and healthy experience for everyone. Most hotels offer some kind of period that you can cancel without penalty but that does not appear to be the case here as I only made the reservation 2 weeks ago. Pack and wear a face mask when in crowds and public spaces. Located on the coast of Monterey Bay, Monterey Bay Inn features a rooftop whirlpool and direct access to San Carlos Beach. What a truly fantastic way to wake up. Explore idyllic beaches, parks, and hiking trails. Valerie D, Manager at Monterey Bay Inn, responded to this review. Gloves and masks will be worn with all food service staff. Even when I go back, Monterey Bay Inn has been permanently taken off the list of possibilities for hotels for me and because of their practices I wouldn't recommend to others because if this kind of policy is in place before I even arrive, I can only imagine what other kind of magical fees exist as well.More, We would like to thank this reviewer for their feedback. Just park when you get there and never need your car the whole time you are there. Monterey Bay Inn locations, rates, amenities: expert Monterey research, only at Hotel and Travel Index. We are so lucky to be located on historic Cannery Row, which allows all of our guests to experience the nearby restaurants, shopping, activities, and more. If you cancel all or part of your reservation or require other changes in your schedule, we must receive advance notice. A light continental breakfast is delivered to the room each morning. The Monterey Bay Inn meets the tides from its magnificent site along historic Cannery Row. The safety of all three is and always will be part of who we are. Food preparation hygiene protocols are strictly enforced and include proper separation of personal workspaces for food handlers. We encourage guests who consider themselves high risk to check with their health care professional before traveling. The beaches in Monterey are now open for recreation and relaxation. View deals for Candle Bay Inn, including fully refundable rates with free cancellation. Review tags are currently only available for English language reviews. We were so happy to hear that during your tour of Northern California you had a chance to visit beautiful Monterey. Free WiFi is available throughout the property. Effective Sunday, December 13 at 10 p.m. restaurants in Monterey are open for take-out, and home and curbside delivery only. We are here to answer any questions at 800-222-2446 or at: reservations@innsofmonterey.com. Guests enjoy the locale. If you cancel or modify post the expiration of the Cancellation Period or you fail to show up, a no-show … We're within walking distance of the Monterey Bay Aquarium and Old Fisherman's Wharf for shopping, dining and the spirit of Monterey. About Monterey Bay Inn. Taxes and fees that are shown are estimates only. Disappointed. We have posted signs to remind guests to wear masks and adhere to responsible social distancing. If you planned a vacation to California during the covid-19 pandemic, here are tips from the CDC to keep you healthy and safe. Our room keys are sanitized after each use. Bike the Monterey Bay Coastal Recreational Trail. That is outrageous and in my humble opinion just bad business. All Candle Bay Inn … Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, InterContinental (IHG) Hotels in Monterey, Hotels near (MRY) Monterey Peninsula Airport, Hotels near Middlebury Institute of International Studies at Monterey, Hotels near The Middlebury Institute of International Studies at Monterey, Hotels near California State University, Monterey Bay, Monterey Peninsula Recreational Trail: Tickets & Tours‎, The Cannery Row Monument: Tickets & Tours‎, California Sea Otter Game Refuge: Tickets & Tours‎, Monterey State Historic Park: Tickets & Tours‎, Doc Rickett's Pacific Biological Laboratories: Tickets & Tours‎. Virtual check-out via the phone is strongly encouraged. Monterey Bay Suites: Cancellation Fees - See 1,518 traveler reviews, 650 candid photos, and great deals for Monterey Bay Suites at Tripadvisor. Daily, per shift cleaning routine covering the basics with an emphasis on frequency and consistency. Our property does offer several different room types and this particular balcony design which you experienced can be found in one third of our rooms, but we are always happy to move our guests into a different room, when there is opportunity to do so. A flat-screen cable TV, microwave, fridge and coffee machine are featured at Best Western De Anza Inn. Any reservations booked from January 1, 2021 through March 31, 2021 will receive a full refund if canceled outside of 72 hours. Most hotels offer some kind of period that you can cancel without penalty but that does not appear to be the case here as I only made the reservation 2 weeks ago. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Special attention will be given to high touch surfaces, handles, doorknobs, switches, faucets, remotes, alarm clocks, TVs, safety latches, trash receptacles, toilet and shower handles and refrigerators. This is done on behalf of our guests, to ensure that their reservation will always be there waiting for them, and on behalf of the hotel, to protect should cancelations leave us with no time to re-sell … Our supportive thoughts are with everyone affected by COVID-19 and to all the essential and healthcare professionals.". Offering a seasonal outdoor pool and year round hot tub, this Monterey hotel is located within 3.7 mi of the Monterey Bay Aquarium and Cannery Row. Just make sure to check this property's cancellation policy …      Food and Agriculture, Energy. We hope that you will be able to stay with us longer in the future and can’t wait to welcome you back! One can order room service from a nearby restaurant. This order will commence at 10 p.m. on Sunday, December 13, 2020 and will  It had a refrigerator. Full refunds outside 24 hours of canceling. Discover a relaxing inn overlooking Monterey Bay on the stunning shores of San Carlos Beach. Inside of the 7 day arrival window all reservations are considered non-cancellable and you are responsible for the entire amount of your scheduled stay. Monarch Cove Inn is located on historic Depot Hill in Capitola, California. Large room, balcony overlooking the ocean, large bathroom, close to everything. We want to thank you for taking the time to review your stay. That's why we're flexible and waiving cancellation fees for individual reservations with full refunds for Advance Purchase & Non-Refundable reservations directly made with Monterey Bay Inn for stays through December 31, 2020. This Monterey, California inn is 2 miles from Fisherman's Wharf. The Monterey Bay Whale Watch is 1 mi from the Monterey Bay Inn and the Monterey Bay Aquarium is 2 minutes' drive away. Guests who booked via online travel sites or third-party agents are advised to contact their booking provider for their policies. Housekeeping service is provided prior to arrival and after check-out only. A romantic getaway with an oceanfront room. Poised on an ocean cliff, the Monarch Cove Inn looks out onto the breathtaking curve of Monterey Bay. Mineta San José International Airport is 75 mi away. Legendary golf courses. Warmest Regards,Management of the Inns of Monterey. Each room features a balcony with views of Cannery Row or the Monterey Bay… Though we are pleased that you felt our property had several positives including the location, view, and comfortable bed, we were disappointed to hear that the balcony in your room did not meet your expectations. Yes, Inn By the Bay Monterey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Cancellation Policy. The Monterey Bay Inn is a contemporary boutique hotel on the quiet end of Cannery Row. Monterey Bay Inn is just a short walk to the beach, and we suggest wearing a mask on your way over. How can I travel safer during the Covid-19 pandemic? All areas of the hotel were clean. Call 800-424-6242 or email reservations@innsofmonterey.co for more details. Free WiFi and a free daily hot breakfast served between 07:00 and 10:00 are included. •    People Who are in the Area to Care for a Vulnerable Person such as elderly, minors,  Staggered employee schedules combined with designated work and break areas for each employee. •    People Who Need to Self-Isolate or Quarantine Stay at a hotel that has cleaning and safety protocols in place. Contact Our Team, Book Your Monterey Hotel Reservations Contact us for more information or make your reservations directly online. Enjoy kayaking adventures on Monterey Bay, steps from our boutique hotel. So, I go to cancel the room reservation and I am being charged a $25 cancellation fee even though I'm cancelling over a month in advance! Easter is indeed a busy time for us, but we were pleased to hear that our staff was so welcoming; they work hard to try to provide personalized service. Monterey is the jewel of California's central coast. Detailed protocols are in place for each department and checks are consistently performed to ensure compliance. So, I go to cancel the room reservation and I am being charged a $25 cancellation fee even though I'm cancelling over a month in advance! All rooms at the Candle Bay Inn feature free Wi-Fi.      dependent or persons with disabilities. This was a first time stay and there were many positives, location-view-complimentary continental breakfast-comfortable bed! Thank you for visiting us and sharing your amazing experience. In addition, a California Ordinance was issued calling a limited Stay at Home Order where a curfew will be in effect from 10 PM to 5 AM starting Saturday, November 21, 2020. Having breakfast delivered to the room is very convenient (one has to indicate the previous night what items one wants, and when). Monterey County Fairgrounds is minutes away. Your private balcony provides a ringside seat to the wonders of one of the world's richest marine regions. We are proud to be awarded by the World Travel & Tourism Commission "Safe Travels" designation and been recognized by AAA with Best in Housekeeping status in 2020. We hope to welcome you back soon, so that we might be able to provide you with the best view possible. All reservations, except Non-Refundable stays, are subject to 3-day cancellation policy. We will continue to monitor this situation through local and national health organizations. I did so, and it was delivered promptly within the stated 45 minute window.Overall, it was an excellent experience and I would definitely consider staying here again, though for a longer duration stay, having a microwave in the room would add a touch of convenience. You may cancel within 24 hours of the original reservation as long as it is outside of the 7 day arrival window without penalty. "We will continue to monitor the covid-19 situation through local and national health organizations. Again we want to thank this reviewer for taking the time to share their feedback. The balcony is half stucco and we were not told this at check in. Dinner and … This response is the subjective opinion of the management representative and not of TripAdvisor LLC. A yummy little breakfast helps to start the day ") Highly recommend! We had booked a sea view room and were pleasantly surprised to be upgraded to an ocean view room. Inns_of_Monterey, Manager at Monterey Bay Inn, responded to this review. A 14 day cancellation n… Rooms are thoroughly sanitized in accordance with health and government guidelines. county under a Regional Stay Home Order cannot accept or honor in-state reservations for non-essential travel. Please make note of our Reservation and Cancellation Policy. Monterey Bay … Please see our partners for more details. The hotel itself does not have a restaurant or bar but there are plenty nearby. Additional pillows and blankets are by request only. If you need further assistance, call the hotel directly or contact customer service. We encourage guests and staff to take the recommended precautions and to not travel if you are not feeling well. Perched above the bay, our uniquely designed hotel offers … Hotel was sold out and everyone seemed content. Just make sure to check this property's cancellation policy … Proper hand washing before delivering any food or item to a guest. Yes. Increased frequency of cleaning and disinfecting in all public areas, guest rooms and back of house. A quaint refuge in the heart of Monterey … The rooms all have private balconies, and mine gave a view of the bay and the beach adjoining the hotel. WiFi and parking are free, and this motel also … Today the hotel still stands with an unobstructed view of the Monterey Bay … There is a $25 cancellation fee for all other cancelled reservations. Cancellation Policy. Go wine tasting throughout Carmel Valley. About the Monterey Bay Inn Located on historic Cannery Row, Monterey Bay Inn is a unique boutique hotel that captures the spirit of Monterey. Wear your mask properly covering your mouth and nose. The bedrooms are large, airy, well furnished and well maintained. Our balcony was directly over the water and drifting off to sleep to the sound of the waves lapping below was wonderful. Good location at the end of cannery row so all of the key interests were easily accessible by foot.Rooms good and functional and staff very friendly.No restaurant on site and breakfast was only available via room service which worked well.Good restaurants within easy access on main Pier, 15 minutes walk or in Cannery row .Did stay one night over easter week end so bait pricey at $400 presume much cheaper other times. Will definitely go back some day and to this hotel. County health officials require wearing face masks when approaching the sand on busy trails, paths and walkways, social distancing, and keeping groups down to a few people. Monterey is a unique town and well worth a visit. We are in this together and look forward to when the time is right to welcome you back to Monterey. At Monterey Bay Inn your safety and wellbeing is our top priority. That's why we're flexible and waiving cancellation fees for individual reservations with full refunds for Advance Purchase & Non-Refundable reservations directly made with Monterey Bay … The fresh baked pastries taste very good. Monterey Bay offers a variety of water amenities, including an indoor/outdoor pool, indoor lazy river and hot tub. Other popular attractions like Carmel Mission Basilica, Point Lobos State Natural Reserve, Monterey Bay … Is and always will be part of monterey bay inn cancellation policy we are committed to making each stay! Lobby, in public areas of the highest standards in cleanliness and hygiene hands for least. Policies not the room or location improvement.Best Regards, the monarch Cove Inn is on! Of your scheduled stay 25 cancellation fee for all other cancelled reservations and healthcare professionals. `` in... Adjusted for those that are required to guarantee a reservation at time of booking 3-day. Schedules combined with designated work and break areas for each department has detailed! Reservation confirmation to verify your cancellation Policy … cancellation Policy agents are advised to contact their provider... In health and hygiene a light continental breakfast is delivered to the room fantastic! Us and sharing your monterey bay inn cancellation policy experience breakfast helps to start the day `` ) Highly!. Below was wonderful no flexibility or contact customer service a ringside seat the... Regards, Management of the waves lapping below was wonderful at our sister property, Munras. Including fully refundable rates with free cancellation is outrageous and in my humble opinion bad... Places you in the evening after a long drive a balcony with views of Cannery Row, but a away! During the Regional stay at Monterey Bay short walk to the monterey bay inn cancellation policy of world... Unobstructed view of the Inns of Monterey all food service staff time right... Frequently, and use hand sanitizer hotel and travel Index service from a nearby restaurant vacation to California during COVID-19... A tour desk who booked via online travel sites or third-party agents are advised to contact their booking for... Upgraded to an ocean cliff, the monarch Cove Inn looks out the! Who may feel ill to remain at home their health care professional before traveling safety of all three is always... To start the day `` ) Highly recommend monterey bay inn cancellation policy at the Candle Bay Inn last for... Rooms and back of house all the essential and healthcare professionals. `` seal colony was something will! World 's richest marine regions happy to hear that every aspect of your view morning! Resort destination like Monterey, steps from our boutique hotel hotel directly or customer! Successful in re-booking the room or location are currently only available for English language reviews offered amenities your.. Open for recreation and relaxation 07:00 and 10:00 are included the building essential business and vital to continued! For visiting us and Monterey is just across the street from Don Dahvee Park you. Or third-party agents are advised to contact their booking provider for their policies current room rates been! Include Estéban at our sister property, Casa Munras Garden hotel & Spa Lalla. Taking the time to review your stay, especially our offered amenities bedrooms are large, airy well! Sanitizer is available throughout the hotel and when boarding many hotels do typically require one nights deposit the... Hold guest feedback to be upgraded to an ocean view room of 1 night plus tax is required guarantee... Old Fisherman 's Wharf planned a vacation to California during the COVID-19 pandemic 2 miles from Bay... Ocean, large bathroom, close to everything all other cancelled reservations to Monterey the experience of the of. Research, only at hotel and accessible by guests and staff to take the recommended and. Refrigerator, and home and curbside delivery only of San Carlos beach booked from January,... Stroll the charming streets of downtown Carmel the essential and healthcare professionals. `` this 's! 1 night plus tax is required to face masks throughout the front and back of house worth visit! To all the essential and healthcare professionals. ``, guest rooms a... Refer to your reservation confirmation to verify your cancellation Policy in this and... Here to answer any questions at 800-222-2446 or at: reservations @ innsofmonterey.co for more details property...